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    B & B Insurance Agency Inc.

    Legal

    Privacy Policy

    Last updated: April 28, 2026

    1. Introduction

    B & B Insurance Agency Inc. ("B & B Insurance," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, request a quote, or otherwise communicate with us. By using our website, you agree to the practices described here.

    2. Information We Collect

    Information you provide directly. When you request a quote, submit a contact form, or call us, you may provide:

    • Contact details — name, phone number, email, and mailing address.
    • Risk information needed to quote insurance — for example, vehicle or property details, driver history, claims history, occupation, and coverage preferences.
    • Message content you send us through forms, email, or chat.

    Information collected automatically. When you use our site we may collect:

    • Device and browser data (IP address, browser type, operating system, referrer, pages viewed, and timestamps).
    • Cookies and similar technologies used for site functionality and basic analytics.

    Information from third parties. To prepare quotes, carriers and consumer-reporting agencies may supply information such as motor vehicle records, claims histories (CLUE reports), and insurance scores.

    3. How We Use Your Information

    We use the information we collect to:

    • Prepare and deliver insurance quotes and recommend coverage.
    • Submit applications to carriers you select and service your policies.
    • Respond to your questions and provide customer support.
    • Improve our website, products, and services.
    • Send you service communications, and — with your consent where required — marketing messages. You can opt out at any time.
    • Comply with legal and regulatory obligations, including Florida insurance law.
    • Detect, prevent, and investigate fraud or misuse.

    4. How We Share Your Information

    We do not sell your personal information. We share it only when necessary, including with:

    • Insurance carriers and reinsurers — to obtain quotes, bind coverage, and service claims.
    • Service providers — such as website hosting, email, and CRM vendors who are contractually required to protect your data.
    • Consumer-reporting agencies — as permitted by the Fair Credit Reporting Act and applicable state law.
    • Government and regulatory authorities — when required by law, subpoena, or to protect our rights.
    • Professional advisors — such as attorneys and accountants in connection with our business.
    • A successor entity — in the event of a merger, acquisition, or sale of assets, subject to customary confidentiality protections.

    5. Cookies & Analytics

    We use cookies and similar technologies to remember preferences, keep the site functioning, and measure basic usage. Most browsers let you refuse or delete cookies; doing so may affect how parts of the site work.

    6. Data Security

    We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No system is 100% secure, however, and we cannot guarantee the security of information transmitted over the internet.

    7. Data Retention

    We retain personal information for as long as needed to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

    8. Your Choices & Rights

    • You may update or correct contact information we hold for you by calling or emailing us.
    • You may ask us to stop sending marketing emails at any time by following the unsubscribe link or contacting us directly.
    • If you are a resident of a state that grants privacy rights (such as rights to know, correct, or delete), we will honor applicable rights consistent with state law.

    9. Children's Privacy

    Our site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect the most recent revision. Material changes will be highlighted on this page.

    11. Accessibility Statement

    B & B Insurance is committed to digital accessibility for people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the accessibility requirements of Title III of the Americans with Disabilities Act (ADA). This includes keyboard-operable navigation, descriptive alternative text for images, sufficient color contrast, clear focus indicators, and accessible forms.

    We test our site with common assistive technologies and continue to improve accessibility as part of our ongoing maintenance. If any content is not currently accessible to you, we will provide the information, product, or service through an alternative channel.

    To request accommodations or report an accessibility issue, please contact us:

    We aim to respond to accessibility requests within three business days.

    12. Contact Us

    If you have questions about this Privacy Policy or how we handle your data, contact us:

    See also our Terms of Service.

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